Frequently Asked Questions

Q: So, how does this all work?

A: In a nutshell, here's how AIR MILES® MEGA MILES® works:

  1. Use offers at participating Partners from March 8 - April 12, 2018.
  2. Use 3 offers at 3 different Partners, get 650 Bonus Miles.
  3. Use 5 offers at 5 different Partners, get 1,250 Bonus Miles.
  4. We'll add up the number of offers you used at different Partners and award your Bonus Miles within 120 days after the promotion.
  5. Enjoy your Bonus Miles!

The Miles you get for using 3 or 5 different offers are in addition to the Bonus Miles you get on each Partner offer used.

Q: How long does the promotion last?

A: The promotion begins on March 8, 2018 and ends on April 12, 2018.

Q: Where can I get the offer coupons?

A: You can print the coupons through this website or, if you've received offers from our MEGA MILES offer booklet, you can use those instead. Remember to take them with you when you shop!

Q: How do I use my MEGA MILES coupons?

A: There are a few ways to use the coupons, depending on the Partner. For more information on how to use individual coupons, refer to the back of the physical coupon or visit airmiles.ca/megamiles and click the “How to use” button on the respective offer.

Q: What counts as a Partner towards my MEGA MILES Bonus?

A: Check the “Offers by Partner” tab on airmiles.ca/megamiles. Each logo counts as a different Partner. To qualify for the 650 or 1,250 Bonus Miles, you need to use 1 offer at 3 or 5 different Partners.

Q: If I use more than 1 offer from the same Partner, does that count as 2 Partners shopped?

A: Check the “Offers by Partner” tab on airmiles.ca/megamiles. Each logo counts as a different Partner. If you use 2 offers under the same Partner logo, it will only count as 1 Partner.

Q: Which online stores count for the airmilesshops.ca offer?

A: You can shop at any 2 or more online stores on airmilesshops.ca to qualify for the offer. Using the airmilesshops.ca offer counts as 1 Partner towards the MEGA MILES event.

Q: How do I use the Bank of Montreal and American Express Credit Card offers?

A: For both the BMO and American Express Credit Card offers, as long as you opt in from March 8 to April 12, all purchases made during that time frame will count, even if made before opting in. For example: If you opt in on April 10, purchases made from March 8 to April 12 will count towards the 20 purchases.

Q: How do I print my coupons?

A:

  1. On the offers page of the AIR MILES MEGA MILES microsite, make sure that all the offers you want to use are "saved."
  2. Go to the "Saved offers" tab and check how to use your chosen offers.
  3. If your offers are printable, you can print them right away using the "Print all offers" button, or email them to yourself and print them later using the "Email all offers" button.

Q: How do I use coupons if I don’t have a printer or phone?

A: You can pick up a coupon booklet at most Partner locations participating in MEGA MILES.

Q: Why are the coupons in the physical booklets different from what’s offered on the website?

A: The coupons offered in the booklet represent a portion of all MEGA MILES offers. The website has a complete list of offers.

Q: How do I know if the coupons I used counted towards my MEGA MILES Bonus?

A: Visit airmiles.ca/myaccount to view your recent transactions. Please keep in mind that Bonus Miles from coupons may take up to 120 days to appear on your statement. Always check the Terms and Conditions of each offer by referring to the back of the physical coupon or by visiting airmiles.ca/megamiles and clicking “How to use.” Always present your AIR MILES Card at time of purchase and keep your receipt(s).

Q: When will the Miles be added to my Collector Account?

A: The Bonus Miles you get from each Partner offer, as well as the Bonus Miles you get from using offers at 3 or 5 different Partners, will be deposited into your Collector Account within 120 days after the promotion ends.

Partners Miles and Miles you receive for using 3 or 5 offers may be deposited in your Collector Account at different times.

Q: Will I still receive Bonus Miles if I made a purchase and the cashier did not scan my coupon?

A: It depends on the coupon. Not all offers need to be scanned. Always check the Terms and Conditions of each offer by referring to the back of the physical coupon or by visiting airmiles.ca/megamiles and clicking “How to use.” Always present your AIR MILES Card at time of purchase and keep your receipt(s).

Q: Where will my 650 or 1,250 Bonus Miles go?

A: The Bonus Miles you get from using MEGA MILES offers at 3 or 5 different Partners will be deposited into your Collector Account based on your current balance preference.

Q: Can my offers be used by a family member or friend?

A: You can share your coupons with friends. However, the coupons vary across different regions, so coupons are only valid within your province.

Q: Will the Miles I get from MEGA MILES count towards my qualification for Gold/Onyx® status?

A: The Miles you get from participating in MEGA MILES will count towards your 2019 Gold/Onyx status.

Q: What is AIR MILES Cash?

A: AIR MILES Cash is the program for you if you enjoy life's little rewards. You get $10 towards your groceries or towards a movie, or you can even treat yourself to a fancy coffee. 95 Cash Miles will give you $10 towards your purchases in-store at participating Partners, as well as for online Cash Rewards through airmiles.ca.

Daily limits apply. See Partner details for more information. Cash Miles cannot be used for gift cards or near-cash products like prepaid credit cards.

Interested? Set your Cash/Dream preference to whatever you like, and your future Miles will be deposited accordingly. Miles you currently hold will stay where they are and cannot be moved between Accounts.

Q: What is AIR MILES Dream?

A: AIR MILES Dream is the program for you if you dream big! Cool kitchen gadgets, vacations, flights, exciting concerts… all that and more are available in our Dream Rewards.

Interested? Set your Cash/Dream preference to whatever you like, and your future Miles will be deposited accordingly. Miles you currently hold will stay where they are and cannot be moved between Accounts.