Frequently Asked Questions

Q: So, how does this all work?

A: In a nutshell, here’s how AIR MILES® MEGA MILES® works:

1.     Use offers at participating Partners from May 1–31, 2017.

2.     We’ll add up the number of offers you used at different Partners and award your Bonus Miles within 120 days after the promotion.

3.     Enjoy your Bonus Miles!

Q: When will the Miles be added to my Collector Account?

A: The Bonus Miles you get from each Partner offer, as well as the Bonus Miles you get from using offers at 5 different Partners, will be deposited into your Collector Account based on your current balance preference, same as always, within 120 days after the promotion ends.

 

Q. What is the difference between AIR MILES Cash Miles and AIR MILES Dream Miles?

A: The AIR MILES Reward Program allows you to choose the option that best suits how you want to be rewarded. Cash Miles can be used instantly towards your everyday purchases, like groceries and gas, at select Partners. Dream Miles can be used towards vacations, events, merchandise or a chance to win exciting prizes.

Choose the one that suits you best or go for a mix of the two. You can change your preference at any time. Set your preference now.

 

Q: How do I participate in MEGA MILES?

A: Simply use the MEGA MILES branded offers and shop at the participating Partners between May 1 and May 31 to get Bonus Miles on your purchases. If you use MEGA MILES offers at 5 different Partners during this period you will get 1,250 Bonus Miles in addition to the Bonus Miles you get on each Partner offer used.  

 

Q: Can I use an offer more than once?

A: It depends. Check the specific terms and conditions for each offer.

 

Q: Where can I get the offer coupons?

A: You can print the coupons through this website, or if you've received offers from our MEGA MILES offer booklet, you can use those instead. Remember to take them with you when you shop at Partners near you!

 

Q: How do I print my coupons?

A:

1.     On the offers page of the AIR MILES MEGA MILES microsite, make sure that all the offers you want to use are “saved.”

2.     Go to the “Saved offers” tab and check how to use your chosen offers.

3.     If your offers are printable, you can print them right away using the “Print all offers” button, or email them to yourself and print them later using the “Email all offers” button.

 

Q: Where will my 1,250 Bonus Miles go?

A: The Bonus Miles you get from using MEGA MILES offers at 5 different Partners will be deposited into your Collector Account based on your current balance preference.

 

Q: How long does the promotion last?

A: The promotion begins May 1, 2017 and ends May 31 2017.

 

Q: Can my offers be used by a family member or friend?

A: You can share your coupons with friends. However, the coupons vary across different regions, so coupons are only valid within your province.

 

Q: Will the Miles I get from MEGA MILES count towards my qualification for Gold/OnyxTM status? 

A: The Miles you get from participating in MEGA MILES will be deposited into your Collector Account by August 2017 and will count towards your 2018 Gold/Onyx™ status.